Code of Conduct
Code of Conduct
The Elevating Work Platform Association of New Zealand works to promote and raise the standards of the Elevating Work Platform Industry and to further the good name of the industry and trade as a whole. The adoption of this Code of Conduct covering, in particular, Standards of Safety, Quality and Service, intends to ensure these high standards.
The Code of Conduct sets out the principles by which Members agree to behave. Members will not knowingly misrepresent facts, or mislead any customer, or supplier, concerning any aspects of the goods and services they provide. They also agree to market only products and services that conform to specific industry standards relevant to their business:
Compliance with this Code of Conduct is a condition of membership of the Elevating Work Platform Association and wilful breaches of the code may lead to expulsion from the Association.
All members are expected:-
to market and employ only equipment and services certified as compliant with industry standards as interpreted by the Association;
- to conduct their businesses lawfully, observing all relevant legislation and regulations ensuring fair and responsible trade;
- to provide adequate training and instruction to their employees and agents;
- to follow and comply with any instruction, or guidance note, or advice (where applicable) issued by the Association;
- to co-operate fully and in a timely manner with any regulatory or statutory body and with the Association in the investigation and determination of any complaint made and referred to such body, or the Association;
- to ensure that details of all accidents involving EWPs are notified to the Association;
- to agree to deal promptly with any enquiries as to the safety of products or services and take effective action where appropriate;
- to maintain the reputation, standing and good name of the Association, industry and its Members and to notify the Association of any matter which might adversely affect the reputation of the industry, or the Association;
- to generally watch over, promote and safeguard the interests of the general public by establishing and maintaining a high standard of professional behaviour with the object that membership of the Association shall denote integrity and a high quality of service;
- to promote the best interests of the Elevating Work Platform Industry.
These rules have been produced as an aid to raising the standards within the Elevating Work Platform Industry, although no Code of Conduct can lay down detailed rules of behaviour to cover every event. Should Members be in doubt as to the effect of these rules they should contact the Association for interpretation.
